Data Privacy Policy for SM Pallets Limited
Introduction
Welcome to the SM Pallets Limited (“we,” “our,” or “us”) privacy policy. SM Pallets Limited is committed to protecting and respecting your privacy. This policy outlines how we collect, use, and protect any personal information you provide us through our website, www.smpallets.co.uk (the “Site”).
Information We Collect
Personal Information
We may collect the following personal information from you:
- Contact Information: Name, email address, phone number, and company name.
- Transactional Information: Details of products and services you have purchased from us.
- Communication Information: Records of your communications with us, including email correspondence.
Non-Personal Information
We may collect non-personal information automatically when you visit the Site, such as:
- Technical Information: IP address, browser type, and version, time zone setting, browser plug-in types and versions, operating system, and platform.
- Usage Information: Information about how you use our website, products, and services.
How We Use Your Information
Personal Information
We use the personal information we collect to:
- Provide Services: Fulfil your orders, process payments, and deliver products and services.
- Communication: Respond to your inquiries, provide customer support, and send you updates about our services.
- Marketing: Send you promotional materials and information about our products and services that may be of interest to you (with your consent where required by law).
- Compliance and Security: Comply with legal obligations and protect the security and integrity of our Site.
Non-Personal Information
Non-personal information is used to:
- Improve the Site: Understand how our Site is used to improve its functionality and performance.
- Analytics: Analyse usage patterns to help us understand our audience and improve our marketing efforts.
How We Share Your Information
We do not sell, trade, or otherwise transfer your personal information to outside parties, except as described below:
- Service Providers: We may share your information with third-party service providers who assist us in operating our business, such as payment processors and delivery services.
- Legal Compliance: We may disclose your information to comply with legal requirements, enforce our Site policies, or protect our rights, property, or safety.
Data Security
We implement a variety of security measures to protect your personal information. These measures include physical, technical, and administrative safeguards to prevent unauthorized access, disclosure, alteration, or destruction of your personal information.
Your Rights
You have the following rights concerning your personal information:
- Access: You have the right to request access to the personal information we hold about you.
- Correction: You have the right to request that we correct any inaccuracies in your personal information.
- Deletion: You have the right to request that we delete your personal information.
- Objection: You have the right to object to our processing of your personal information for marketing purposes.
- Restriction: You have the right to request that we restrict the processing of your personal information.
To exercise any of these rights, please contact us using the information provided below.
Changes to This Privacy Policy
We may update this privacy policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.
Contact Us
If you have any questions or concerns about this privacy policy or our data practices, please contact us at:
SM Pallets Limited
Solveworth Works, Woden Road
Wolverhampton WV10 0AU
info@smapllets.co.uk
01902 451200
By using our Site, you consent to our privacy policy.